Frequently asked questions
What are your products supplied for?
What are your products supplied for?
All products sold by MMpeptides are supplied strictly for laboratory and analytical research purposes only. They are not intended for human or veterinary use.
Do you provide dosage or usage instructions?
Do you provide dosage or usage instructions?
No. MMpeptides does not provide dosing guidance, administration instructions, or medical advice. Our products are supplied solely as research materials.
Are your products legal to purchase in the UK?
Are your products legal to purchase in the UK?
Yes. The products we supply are legal to purchase in the UK when sold and used for research purposes only and are marketed accordingly.
Do you ship within the UK?
Do you ship within the UK?
Yes. We ship orders within the UK only (with same day postage if ordered before 4pm), using Royal Mail 24 tracked delivery service for reliability and security.
How quickly are orders dispatched?
How quickly are orders dispatched?
Orders placed before our daily cut-off are typically dispatched the same working day. Orders placed after the cut-off are dispatched the next working day.
Are your products tested?
Are your products tested?
Yes. Products are supplied with batch traceability, and Certificates of Analysis (COAs) are available upon request for research verification purposes.
How should products be stored?
How should products be stored?
Storage recommendations are provided on our Reconstitution & Storage page. In general, many research peptides require cold storage to maintain stability. Always refer to the label and accompanying documentation.
Can I return or exchange products?
Can I return or exchange products?
Due to the nature of research materials, opened or used products cannot be returned. If your order arrives damaged or incorrect, please contact us immediately.
Do you offer bulk or institutional orders?
Do you offer bulk or institutional orders?
Yes. We support bulk, academic, and institutional research orders. Please contact us directly to discuss volume requirements and availability.
How can I contact you?
How can I contact you?
You can reach our support team via the Contact Us page on our website. We aim to respond to all enquiries promptly during business hours.